Remote IT Support for hybrid workforces

We are a leader when it comes to providing local businesses throughout Manchester with a trusted and reliable support service. Working with us you will have unlimited access to an experienced IT service desk team.

We work with companies that are fully office based, fully home based and a mixture of the two i.e. hybrid. The experience we can provide means you get the best IT support without having your own in-house support department, saving you time and money.

Moving to a managed IT service with Comcare

With the traditional setup such as an internal IT support team you have the headache of keeping the team up to speed with regards to industry changes and security threats. With Comcare, we take care of everything technical and make sure your setup is safe and secure. We make the entire process of moving from an in house to an outsourced provider simple and can talk you through all aspects of the move before we actually do anything.

IT Support where and when you need it

We operate a service desk that delivers remote support to workforces where and when you need it. It doesn’t matter if you work in the UK or further afield, wherever you are, we are on side around the clock ready to attend to your IT relates support issues.

24 hour remote IT support in Manchester

If you business operates around the clock, we offer a support package that covers you 24 hours a day. Our proactive monitoring systems allow us to continually ensure your IT system is performing to its optimum and should an issue arise, we will deploy the fix to keep your business online and operational.

Is remote IT support secure in terms of from a security perspective?

When you sign up for a remote IT support package we provide you with a 100% secure connection to our service desk which allows us to remotely login to your device. We only do this under strict guidelines whereby access must be granted by the user and if allowed then we can login and fix the issue you are having without the need to bring the device to us. This way of working allows us to deliver highly efficient, fast support without any delay.

Security is key so our connection to your devices

All interactions with us via our support desk are fully encrypted meaning communication can only be read by yourselves and our support team. This is paramount to everything we do as there are occasions when sensitive information such as passwords are exchanged via a support desk.